Privacy Policy

 

Welcome to Solex Shoes. We are committed to protecting the privacy of our users and ensuring the security of their personal information. This Privacy Policy outlines the information we collect, how we use it, and the measures we take to protect it when you interact with our website.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping address, and payment details.
  • Account Information: If you create an account, we collect your login credentials and any preferences you save.
  • Order Information: Details of the products purchased, payment method, and shipping information.
  • Browsing Information: IP address, device type, browser type, pages visited, time spent, and other analytics data.
  • Cookies: We may use cookies to enhance your experience, improve our site, and offer tailored promotions.

2. How We Use Your Information

We use your information for various purposes, including:

  • Order Processing: To process and fulfill your purchases and communicate order status.
  • Account Management: To manage your account, provide customer service, and respond to your inquiries.
  • Personalization: To customize your experience with product recommendations and tailored content.
  • Marketing Communications: To send updates, promotional offers, and product information (you may opt out anytime).
  • Analytics and Improvements: To analyze website traffic, improve our offerings, and optimize your experience.
  • Security and Compliance: To detect and prevent fraud, comply with legal requirements, and protect our users and website.

3. How We Share Your Information

We value your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

  • Service Providers: We may work with trusted third-party providers for payment processing, shipping, analytics, marketing, and customer support. These providers are bound by confidentiality obligations.
  • Legal Requirements: We may disclose information if required by law, such as in response to a subpoena, or to protect the rights, property, or safety of Solex Shoes and our customers.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, and you will be notified of any change in ownership or data practices.

4. Your Rights and Choices

You have certain rights regarding the personal information we collect:

  • Access and Correction: You may access or update your account information by logging into your account or contacting us.
  • Opt-Out: You can unsubscribe from marketing communications at any time by following the unsubscribe link or contacting us directly.
  • Cookie Preferences: You can control cookies through your browser settings. Note that disabling cookies may affect certain features on our website.
  • Data Deletion: You may request deletion of your personal information where legally applicable. Contact us for further assistance.

5. Security of Your Information

We employ reasonable security measures, including encryption and secure server technology, to protect your personal information. Despite our efforts, no system can guarantee complete security, so we encourage you to take precautions, such as safeguarding your account credentials.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Any changes will be posted on this page, and the date at the top will indicate the effective date. Please review this Privacy Policy regularly to stay informed of updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Solex Shoes
Email: solexshoes7@gmail.com
Phone: +923704971426